Reviews

Great car, great price, great deal, great people!

So I was there on July 9 for an oil change, and I inquired about the missing molding on my roof, I know it was there when I purchased the car from them on February 5, 2024. After the oil change was complete the mechanic came out to tell me they had my molding in stock and it cost $95.00 would you like us to replace it. I thought that was reasonable and I told them to go ahead and replace it. About 20 minutes later he came back out and told me they didn't have the clips to attatch the molding they had to order them and they woul be around $10.00. So I left and the next day made a follow-up appointment. Now I have never heard of ever losing any molding to a car except maybe in an accident. These thing shouldn't just fly off. So I am there on Wednesday for the replacement and when done I was escorted to the cashier, and there should told me my total was $202.00. Well you could imagine I was shocked because I was told it would be around $100.00. I was then told by the mechanic who installed it, well there is a labor charge, it took 45 minutes to put it on. And instead of the $10.00 I was quoted for the clips, I was charged double. Nowhere in the conversation was I told they were charging my labor, it was implied to me it was part of the service. I'm not happy at all with this outcome. Also a month after I bought the car on February 5, 2024 I had to replace all 4 tires due to one getting a nail in it that could not be fixed. When I called them from the location I was at for the tire, the owner of said dealership told my that the tire people were lying to me and for ME to have my car towed to them in Bellvue from Monroeville and he would replace the broken tire. First off after one month of owning the car should I have to replace anything, it should have been sold to me with all new tires to begin with. That oil change was the last free one that was part of the sale of the car and there is no reason I will have to go back to this dealership again. I will continue to go with the people I have trusted for years. So with the replacement of those tires and the extra money I had to pay for the molding, that is over $600.00 I shoud not have had to pay. I hope whomever was behind me when the molding came loose didn't get hurt.

Very he

Friendly, ready to start at the appointed time, finished quickly and as promised. Reasonably priced and options explained clearly.

Easy to schedule, work completed in timely manner

The vehicle was completed sooner than expected, was finished very correctly and detailed very nicely

In &out in a short time. Fast service, good service

Great service

Robert Couch helped me make a decision as to which repairs or services I should have done first. He was really trying his best to help me save some money on items that should have priority over the others. Thanks so much. It was very appreciated.

Very helpful